Tuesday, April 15, 2014

Newbie's World #MFRWorg @AuthorErinMoore What is my brand?

Branding. It’s a question that new authors have a lot. And it should be one that we can define
easily for others. But how do we know what it is? And what do we do about it once we know?

credit to Miguel Anxo at deviantart.com
First, a definition, for which I give heartfelt thanks to Theresa Myer’s amazing white paper: Today when we talk about an author brand we are talking about building an image, perception or identity that is used to create "emotional Velcro" first, a perception of higher quality second and that little "something special" that no one else can offer third.

If you happened to read my article on a similar topic on Savvy Authors (of course you did!), we discussed getting readers to 1. Know us, then 2. Like us, and 3. Love us. This is the same concept. The example Theresa gives is a reader walking into a bookstore and asking for the latest Nora Roberts book. They are not asking for the title – they are asking for the brand, Nora Roberts.

So how do we get the Nora Roberts brand?

1. Define your own brand.
Writing Exercise: (some my own, some stolen from Ali Cross’ amazing post). Answer any or all.
  • Look up your favorite authors, musicians, artists and see what resonates. What emotions are they evoking, and is it something that grabs you, or turns you off?
  • List out seven adjectives for your books.
  • List out seven adjectives for your ideal reader. 
  • Determine what makes you unique – everyone can be hot, smexy, playful – let’s dig a little deeper. 
  • What message do you hope that your readers will walk away from their interactions with you and/or your books? 
  • What do you bring to the world – not just to writing, but to the world? 
  • Do you need one brand, or multiple? Perhaps an umbrella brand could work, keeping in mind keeping up with various brands. (Though, if you write in many different and distinct genres, trying to keep it all together may be even harder…)
2. Refine your brand.
a. Tagline – this should be the synthesis of everything you went through in the exercises. Short, different, and easy to remember.

b. Website/blog—blogging on your topic, at least 25% of the time, will help readers come to trust you on your expert subject.

c. Logo—what images define you/your brand? This may be something you need some help with, in which case, experiment by yourself first so that you have an idea of what you do and don’t want before paying someone else.

d. Twitter/Facebook—Again, talking about your expert knowledge at least 25% of the time will bring readers back to you. They will come to know and expect your advice/insight/humorous take on whatever subject(s) you have chosen.

This will be a continually evolving process, one that will always need refinement. But the core of your brand should not change drastically. And if you find that it needs to, then it’s possible that you will need to create a different brand entirely (with all of the same work involved) for that new brand.

In closing, I would like to say “please do as I say, not as I do” on this topic. I’m a WIP. Now, talk to me... let me know about your brand! What has worked for you?

Erin
Erin writes paranormal romances as Erin Moore and has only just begun to learn all about marketing them! She contributes to the MFRW Marketing Blog with her monthly column, A Newbie's World.

She is usually found on Twitter, but may soon be on an Amazon binge, so look out! She manages two monsters and one unruly husband in Atlanta, main-lining chocolate and tea. Look her up on www.AuthorErinMoore.com or, of course, on Twitter: @AuthorErinMoore.

Thursday, April 10, 2014

Group E-Mail Etiquette: How to win friends and avoid scolding while staying in touch with your group #MFRWOrg

E-mail is a great method of communicating, giving us instant communication with minimal expense. In a group setting, e-mail helps you get in touch with a large audience with no more effort than you would expend contacting a single recipient.
This wonderful opportunity to communicate can also be a wonderful opportunity to irritate. Following a few guidelines can avoid irritation from your fellow posters and list moderators. You see the requests to please trim, please change the subject line, please please please... Sometimes the impression is one of nannies fussing about table manners, and you might wonder what difference does it make if you don’t trim your post. Having the whole conversation in one place just makes it easier for someone to follow.
    Doesn’t it?
    It certainly seems like it would be easier, and it’s absolutely faster to dash off a reply and hit send.
    Except: not everyone in a discussion group receives messages as individual e-mails. So when you write: “Does anyone know where the pearl is?” And someone answers “The pearl is in the river” it comes out on e-mail:

***
The pearl is in the river
Cindy Lou Who Whoville Seussland

Does anyone know where the pearl is?
Sandy Paws, Beach City Ozland

Then another writer joins the conversation with :

What kind of pearls are you finding in the river?
Furry Fawcet, Happyland South Branch

The pearl is in the river
Cindy Lou Who Whoville Seussland

Does anyone know where the pearl is?
Sandy Paws, Beach City Ozland

***
And so on. Each successive message includes the entire train of preceding messages. For someone on digest, this becomes a never ending mass of missives. This example includes one line messages. Imagine how this would read with longer messages and complex signature lines. Yeah, it can get really messy.
Trimming messages depends on your mail program, but you can generally block out the extra verbiage and then click control and X (cntrl+X) If necessary you can leave in one or two lines from the original post. Your loop companions will thank you fervently.

SUBJECT LINES:
Often a group discussion segues into multiple other topics. The initial discussion might concern formatting e-books and by the time the posters finish every facet of contracts and agents and rights might have been covered. If the subject line is still “E-book Formatting in Traditional Romance” then some valuable information might be missed by readers who are not interested in formatting their e-books. It helps to add a word or two relating to the added information. “E-book Formatting in Traditional Romance/agent contracts” will let readers know additional information is available.
However if there is a radical change in subjects it might be a good idea to start an entirely new subject, which will establish a new message trail and make it easier to follow the new subject. This also makes it easier to find and follow subjects of interest in the Yahoo group.

How, you might wonder, do we get to the Yahoo group? Glad you asked.. If you scroll down to the bottom of your loop message, you’ll see:

Group: http://groups.yahoo.com/group/MarketingForRomanceWriters/
Website: http://marketingforromancewriters.org/

Visit Your Group

By clicking on the Group link, or on Visit Your Group, you’ll go directly to the Yahoo group home page, where you can search messages and follow the message trails. Kind of nifty, isn’t it?

Following these few simple suggestions will ensure good communication and uncomplicated messages. Even better, you won’t receive moderator messages imploring you to PLEASE trim. This might not be all sunshine and roses but it will make everyone involved much happier!
---
Posted by Mona Karel, Bloghop Coordinator and Moderator for Marketing for Romance Writers

Saturday, April 5, 2014

Moderating the MFRW Facebook Group—Pinning Posts (and a Membership Landmark!) #MFRWorg

First, a short announcement: since my last post here about moderating the MFRW Facebook group, the group reached (and passed) 3,000 members! The Facebook group has seen considerable growth since I started moderating it not quite a year ago. At that time, there were several hundred members. We reached 1,000 last June, if I remember correctly, 2,000 sometime late last fall, and now here we are at (as of this writing) 3,147 members!

In messaging with potential members during the request moderation process, I’ve often found myself suggesting that they consider joining the Yahoo Group as well. Since many potential members have mentioned where they are in their careers and what kind of marketing help they’re seeking or why, the conversation has often segued naturally into this invitation. MFRW’s Yahoo and Facebook groups serve notably different purposes at this point—since promotion is allowed on the Facebook group, it is used mostly for that right now, whereas the Yahoo Group (where no promotion is allowed) is where most of the group’s discussions about promotion, marketing, resources, etc., take place. So I personally see it as well worthwhile to be a part of both.

Which brings me (slightly indirectly) to the main topic of this post: pinning posts. A pinned post is a post on a group page that remains anchored to the top of the page irrespective of other posts. It is thus very useful as a reference point or to impart evergreen information that you’d like everyone who visits the group page to see, since it always appears as the first post on the group page.

In this case, since I found myself writing similar things over and over in private messages about the Yahoo Group and including the link to join, it eventually occurred to me that it would be much easier if I could just put this announcement somewhere and send people to it. Even better if it were somewhere group members and the public could see it.

Enter the pinned post. I wrote a short summary of MFRW’s Yahoo Group and other resources (such as its website), included links to all of them, added a note summarizing the process I use to moderate join requests, and pinned the post to the top of the group page. Now when I am in touch with potential members, I simply say something like, "Please see my pinned post at the top of the group page for information about MFRW’s Yahoo Group.” I have found this much more efficient. ;)

Only the moderator(s) of a group can pin a post, though any post on a group page may be pinned (i.e., the moderator doesn’t have to be the author of it). To pin a post, locate the post in question, hover over the upper-right corner of it until the little drop-down arrow appears, click on the arrow, and choose “Pin Post.” If at any point you want to unpin the post, follow the same directions and click “Unpin Post.”

Facebook currently only allows one pinned post at a time on group pages. Sometimes my post has been unpinned on the MFRW group in favor of special-event pins, such as when Summer Camp took place last year or when MFRW was up for several awards in the 2013 Preditors & Editors poll (the MFRW newsletter won for “Best Writers’ Resource”!). In these cases, Kayelle composed alternate posts that she pinned with these announcements, and the introductory post was unpinned and thus automatically returned to its original place in the group’s timeline. When it was time to put it back, I simply located it again and repinned it. Pinning and repinning may be done to any post that exists anywhere on a group's timeline. The “Likes” and comments remain intact, as pinning and unpinning don't actually alter a post in any way but rather just move it to a different place on the page.

Please note that the pinned post functionality is also available on “Pages,” so in the same way I described above to pin a post on the group page, you may pin a given post on your author page. This post will remain the first post listed on your page until you unpin it or replace it with another pinned post (the “one pin at a time” rule also applies to pages). To see an example of a pinned post and how it appears on the page, just visit the MFRW Facebook group and see mine (under my legal name, Emily McCay) at the top of the group page. :)

Thanks for reading, and see you next month!


Emerald
Emerald is an erotic fiction author whose short stories have been featured in anthologies published by Cleis Press, Mischief, and Logical-Lust. She serves as an assistant newsletter editor and Facebook group moderator for Marketing for Romance Writers (MFRW), and she selects and posts the monthly inspirational quote on the MFRW Marketing Blog. Find out more about her at her website, The Green Light District.